Shipping & Returns Policy
Shipping Process :
For shipping, we primarily utilize US Priority Mail. All packages are insured and will require a signature upon delivery to ensure your order arrives safely.
Color Accuracy :
Please note that the colors displayed on our website may vary slightly from the actual product colors. This discrepancy can be due to variations in camera and lighting settings or the color settings of your device. We strive to accurately represent our products, but we cannot guarantee an exact color match.
Quality Assurance :
At Dreams Collections, we thoroughly inspect all items before shipping to ensure the highest quality. If you have any concerns upon receiving your outfit, please contact us immediately. We are committed to addressing your concerns promptly.
Return Policy :
Please be aware that currently, we do not accept returns, exchanges, or issue refunds. All sales are considered final upon purchase. This policy is in place to maintain the integrity and exclusivity of our products.
Customer Service :
We encourage you to contact us before placing an order online. You can reach us at (909) 525-6734 for a detailed discussion about the outfit or any other inquiries. Additionally, our boutique is available at (562) 865-1777 during business hours for further assistance. We also offer the option to view products via video call or communicate through email at info@dreamscollections.net.
Appreciation:
Thank you for your business and continued support. We look forward to serving you with our exclusive collections.